Refund Policy

We want you to be satisfied with every order. If a product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos and your order number.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7–10 business days to your original payment method.

Consumables and opened sterile products cannot be returned once opened, for hygiene and safety reasons.

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